Scheidt & Bachmann Fare Collection Systems provide 70% of the ticket vending machines (TVMs) across the UK and 100% of the TVMs across Ireland. Being responsible for around 7.6 million transactions per month, they needed a reliable supplier that could provide better service levels than what they had to keep up with customer demand – that’s why they turned to TNS to utilize our Payment Orchestration Platform.
“It’s imperative vending machines operate at the time when ticket officers are not open and therefore having a reliable supplier, is really important to us and our customers” said Ken Cameron, Managing Director, Fare Collection Division at Scheidt & Bachmann UK.
In TNS, Scheidt & Bachmann found a supplier that could operate at a 24×7 system, which meant they could approve uptime of their ticket vending machines. TNS also offered something crucial to Scheidt & Bachmann’s operation: a compliant solution. With more than 30 years of expertise in payments, TNS is a Level 1 PCI DSS certified service provider, and its secure network is supported 24x7x365 by TNS’ four global Network Operation Centers.
Watch the testimonial video to hear more about the partnership.