Introducing TNS AI Labs

Restoring Trust to Voice Calling with Innovative AI for Telecoms

AI Labs is an award-winning and pioneering initiative that will help restore trust in communications and research and develop new telecom AI solutions – including voice biometrics, predictive call analytics, generative AI and AI SMS detection – to help carriers and enterprises embrace the future of AI in the telecom industry and stay ahead of AI deepfakes that are being used for robocall scams.

Learn More about TNS AI Labs
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Using AI to Combat Robocalls

Predictive AI-Powered Call Analytics

TNS Call Guardian analyzes over 1.5 billion daily call events identifying robocall trends and scams. AI Labs are enhancing predictive algorithms to better understand their behavior.

AI-Powered Voice Biometrics

Using telecom AI as a call screener, automating voice, tone and diction analysis to determine if the call is legitimate or deploying AI for nefarious intent.

AI SMS Detection

TNS is developing AI models to detect and mitigate machine-generated scam text messages from reaching the intended recipient.

Leverage the Future of AI in the Telecom Industry

Delivering Advanced Technologies to Carriers and Enterprises 

Utilize AI telecom technologies that can detect if the voice is real or synthetically generated by AI, verify someone’s identity using their voice and proactively understand the reason for the call.

Gaining a Competitive Edge

1
Help Improve Customer Experience with Innovative AI Technologies

Discover how your customers can be protected using innovative AI in telecommunications that is building the future of telecoms and restoring trust in voice calling.

2
Help Enhance Your Business Reputation and Customer Engagement

Increase your engagement with customers by leveraging AI technology to protect from spam calls and build trust with your customer base.

3
Partner with a Leading Voice in the Telecommunications Industry

TNS AI Labs continues a history in providing carriers and enterprises with innovative solutions that can help facilitate improved customer experiences and drive better business outcomes.

Contact Us

Contact TNS to learn more about how AI Labs can help address telecom industry trends and give your business a competitive edge over AI robocalls.

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    68%
    of Americans refuse to answer calls from unknown numbers.
    73%
    of consumers are concerned about AI deepfake robocalls.
    87%
    of Americans believe that businesses should do more to protect consumers.
    58%
    received or know of someone who got an AI deepfake robocall.

    TNS’ AI Telecom Resources

    TNS has multiple resources to help you learn more about AI voice cloning scams, current trending scams and how to position yourself for the future of AI in the telecom industry.

    Leverage TNS Robocall Protection

    Enable subscribers to make informed decisions by arming them with the information and data needed to protect them from bad actors.

    Learn More

    TNS Robocall Investigation Report

    Download your copy of our industry-defining and FCC cited Robocall Investigation Report for the latest data insights.

    Learn More

    Voice Cloning AI Robocall Scam

    51% have encountered AI-generated deepfake robocalls, find out what makes an AI voice cloning robocall scam.

    Learn More

    Protect Your Voice from Scams

    Discover the ways in which you can protect yourself and your family and friends from falling victim to an AI voice cloning scam.

    Learn More

    TNS Discusses AI Voice Cloning on ABC7

    TNS’ Chief Data Officer, Greg Bohl, demonstrates how simple it is for a bad actor to create an AI-generated voice and considers the use of AI in telecom.

    Watch Video