TNS Enterprise Branded Calling allows you to display your brand name, logo and reason for calling* on mobile devices, transforming an unknown call into a trusted and eagerly accepted one. With a robust Caller ID Display, enterprises can verify phone numbers and control that their telephone numbers aren’t being flagged as spam. As a result, answer rates soar, consumer engagement climbs, and agent time spent on engagement with customers results in better conversion rates.
A Branded Caller ID is beneficial to any business but especially the following industries, which are particularly reliant on robocalls to reach customers and often suffer from low answer rates.
Branded calling has taken a giant leap forward, thanks to TNS. At TNS, we have 10 years of experience in call identification, with over 1 billion branded calls from 82 million subscribers, along with extensive carrier relationships. With TNS Enterprise Branded Calling, you can help improve the productivity and efficiency of your agents, restore trust, raise customer satisfaction which could help to improve your bottom line.
*Name identification is currently available. Logo and reason for call functionality expected in late 2022. Call Guardian is a registered trademark of Transaction Network Services.