View our Case Studies

A major US bank has invested in TNS Enterprise Authentication and Spoof Protection to safeguard its reputation after a large-scale, multi-pronged phishing attack impacted millions of its customers. The service validates calls that originate from their identified number and has blocked more than 130,000 calls in the first few months alone.

Assurance IQ reaches out to customers who have visited its website, provided consent to be contacted and expressed interest in its products, and after deploying TNS Enterprise Branded Calling reported a 25% increase in the likelihood that a customer who received a call will continue to explore financial solutions with the company or one of its partners.

A trial of TNS Enterprise Branded Calling conducted for a corporate advisory firm that works with clients to weather the shifts in financial markets has provided compelling evidence of the benefits the solution offers, when increasing one of its clients answer rates by over 130%. Find out more about the benefits in the use case.

Find out why a nationwide healthcare provider has converted to a live service of TNS Enterprise Branded Calling following a pilot which resulted in a 41% increase in answer rate. This organization uses voice calls to better understand patients’ care needs to mitigate the risk of unnecessary hospital admissions.

Inland Cellular wanted to become one of the first regional carriers to integrate robocall detection into its service offering for wireless subscribers. Learn about how the US-based mobile network operator deployed TNS Call Guardian® to provide consumers with the information they need to combat robocalls.

Working with TNS and the CCA LTE Roaming Hub has enabled James Valley Wireless to expand its footprint to cover a leading operator’s Caribbean estate which includes 15 countries across the region, reaching an area which is popular with subscribers as both a business and leisure destination.

TNS and Cellusys are collaborating in research, development and testing of roaming and security solutions for 5G networks. This combines our expertise in steering of roaming and other services for regional and national US carriers with security solutions from the Cellusys portfolio. Learn more in the press release.

With TNS Enterprise Branded Calling, this retail mortgage lender increased answer rates and month-by-month revenues. Two out of three calls were answered when a logo and brand name were added. Enhanced levels of trust and a willingness to convert can be seen in the number of calls that were transferred for a quote consultation.

This marketing company experienced a challenge many share: getting through to consumers and keeping them engaged. After identifying TNS Enterprise Branded Calling as a viable solution to alleviate trust concerns it found that answer rates improved, but more impressively their calls’ average and median length improved significantly.