Enhanced Caller ID

Enhanced Caller ID is an industry-leading solution that leverages a mobile operators key asset, the network, to empower identity and facilitate trust in personal and business mobile communications.  Enhanced Caller ID identifies over 2 billion calls or texts per month on over 200 million devices across over 500 makes and models as a partner to Tier 1 US mobile operators.

Key Features

Caller ID

The app lets the user know who is calling them, so they can answer important calls rather than sending them to voicemail. Caller ID is provided even if the caller is not in the subscriber’s contact list.

Reputation profile

Real-time profile scoring detects problems as they occur. The algorithm behind the app uses a layered approach to identifying bad actors by utilizing a very large reputation insight database (>1B TNs) yielding a high level of accuracy, including the ability to detect neighbor spoofing.

Crowd-sourced feedback

Crowd-sourced feedback is used to supplement the analytics.

Tools to combat robocalls

The subscriber can manage their own spam list, block calls by level of risk and send to those calls to voicemail. The app has support for telephone that Do Not Originate (DNO) calls (e.g. IRS), invalid, unallocated and unassigned TNs.

Key Benefits

Reduce calls into customer care

Provide your subscribers with calling name and reputation of incoming calls and reduce the calls into your care organization to report spam.

Reduce customer churn

Decrease the chance of your subscribers falling prey to scams and fraud.

Increase net promoter score

Provide your subscribers with the tools to personalize their experience and combat unwanted calls.

Improve customer experience

Deliver the best experience for your subscriber regardless of terminating device.

Create trust

Create trusted experiences between enterprises and subscribers.

Protect subscriber privacy

Protect the privacy of your subscribers, doesn’t need access to subscriber contacts.

Enhanced Caller ID Information Sheet

Sign up and get our product information sheet for Enhanced Caller ID today.

Please select yes if you are happy for TNS to hold your data for future communication purposes.

TNS Telecom Division @TelecomTNS
15 hours ago

It may not come as a surprise, but there is growing frustration with #scamcalls. As we recently found in our… https://t.co/Q5UKTRIYon

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TNS Telecom Division @TelecomTNS
18 hours ago

AT&T #streaming service coming in Q4 https://t.co/9BvRqNNEis https://t.co/IYlUl23FOm

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  • Sprint is proud to be partnering with TNS and Cequint to deliver best-in-class robocall identification to improve the experience of our customers. This technology provides a scientific and accurate way of offering a robocall protection solution that integrates seamlessly with our Premium Caller ID service.

    Mark Yarkosky, Director Product Management, Sprint

  • We’re excited to have selected TNS as our vendor partner and look forward to growing our business with their support, Migrating our entire network to TNS has been a significant undertaking and a decision we did not take lightly. We are confident in their abilities and they have exceeded all our expectations. The transition has been seamless with minimal disruption to our subscribers.

    Tracey Schenk, Manager, Thumb Cellular

  • We have worked with TNS for almost a decade and found their solutions to be high quality, feature-rich and reliable, and their people to be talented, dedicated and trustworthy. By continuing to use TNS we can offer our subscribers a superior service which includes seamless roaming that covers an extensive list of both domestic and international roaming partners.

    Mike Higgins Jr, General Manager, West Central Wireless

Details of your local TNS representative can be found on our contact page