Retail Infrastructure-as-a-Service

TNS’ solutions are as varied as the needs of the retail businesses they assist.

TNS Enterprise Branded Calling was built to enable retail success by optimizing agent efficiency, ensuring client service calls get through and boosting your reputation. Whether you’re a big box store, franchise, e-tailer or shopping center, get customized enterprise branded solutions for your business.

TNS’ payments retail infrastructure-as-a-service solutions enable success by expanding payment acceptance and connecting and orchestrating business-critical transactions across retail networks.

Enterprise Branded Calling to Boost Customer Communications

Our unified IaaS solutions for the Communications Market illustrate the breadth and depth of our expertise and how it can help you restore trust to voice. Use our unified call protection and identification solutions to provide efficient, secure and reliable interconnectivity and interoperability to networks.

TNS Contact Center

TNS Enterprise Branded Calling Increases Answer Rate by 133% 

A corporate financial markets advisory firm came to TNS to better understand how branded calls might improve its clients’ lead generation process.

The results of a TNS-conducted trial of wireless phone users were overwhelming. TNS Enterprise Branded Calling increased the customer engagement rate (answer rate) by 133%.

Download the Case Study
1
Improved Contact Process

Improved call answer rates help build relationships and meaningful engagement with potential clients and customers.

2
More Efficient Agents

TNS Enterprise Branded Calling helps enable call agents to reach customers faster by presenting individuals with call information so they get more answers with fewer tries and can make more calls throughout the day.

3
Increased Customer Engagement

Enterprise Branded Calling delivers trusted call content on an incoming call screen that helps motivate consumers to answer the phone.

Learn more about Enterprise Branded Calling and your business advantage today.

Learn More About Our Network Solutions for Retail

Ready to discover the possibilities for enhancing your enterprise calling reputation? Learn more about our enterprise solutions today.

Payment Infrastructure Solutions in Retail

Our payment platform solutions enable you to view, manage and integrate all payments across your business, securely connect to eb or cloud payment processing, tokenize and translate to where they need to go.

Z Energy Upgrades Customer Experience with TNS Secure SD-WAN

Z Energy, New Zealand’s leading fuel retailer needed a cutting-edge partner in network transformation to strengthen customer experience, security and connectivity for more than 330 service stations across the country.

Using TNS Secure SD-WAN to integrate connectivity touchpoints and increase processing power, Z Energy has created a frictionless, next-generation customer experience. Our seamless connectivity and network infrastructure as a managed service helps Z Energy cater to the needs of the modern retail environment.

Download the Case Study
1
Monitored 24x7x365

Fuel and Convenience is a 24x7x365 industry. Z Energy benefits from a network that is seamlessly connected, centrally controlled, and continuously monitored by TNS.

2
Security at Scale

Security and the scalability of new sites were two major concerns for Z Energy. It’s now a single button push to download security settings onto a new site, and the entire site time setup has been greatly reduced from six hours to 30 minutes.

3
Smarter, Faster Retail Sites

TNS enables the future of retail connectivity. Z Energy’s retail sites now have capabilities for monitoring and analyzing customer movement, electronic controls over in-store digital signage, connected ovens, CCTV, automatic plate recognition for payments, EV charging stations, and other touchpoints.

4
The Future of Retail

As customers demand more of your retail environment, keep up with the future of retail connectivity by partnering with TNS.

Learn more about our solutions

Learn More About Our Payment Infrastructure Solutions for Retail

Ready to discover the possibilities for enhancing your retail connectivity? Learn more about our payments infrastructure solutions today.

Contact Us

Contact TNS’ experts to determine how our solutions can support and enable you mission-critical transactions for your retail business.

    First Name

    Last Name

    Email

    Phone

    Company

    Country

    Solution

    How Can We Help

    How Did You Hear About Us

    Data Privacy Consent

    Please select yes if you are happy for TNS to hold your data for future communication purposes.


    Communication Preference

    Please select yes if you would you like to receive the latest news from TNS.


    By entering your personal information on this form and clicking on the “Submit” button, you are giving TNS permission to use the personal information you submit for the purposes set forth in our TNS Group Privacy Policy. California consumers: for information on the categories of personal information collected by TNSI and the purposes for which the collected personal information will be used, see our TNS Group Privacy Policy here.