The 2020 TNS Senior Citizens Robocall Survey examines the impact of nuisance and scam robocalls on senior citizens in the United States. The report also examines the most heavily reported types of scams and level of awareness among seniors of the tools and technologies available to protect themselves from robocalls.
Key findings include:
- Robocalls are ubiquitous among seniors
- Seniors largely unaware of carriers’ robocall detection apps
- Banks and Healthcare providers leaving seniors in dark on robocall scam