Branded Caller ID Delivers Healthy Answer Rates
TNS Enterprise Branded Calling enables legitimate healthcare organizations to restore trust in voice calling by presenting rich brand information on an incoming call screen so patients and customers can engage with the wanted calls and ignore the unwanted ones. Healthcare organizations are deploying branded calling solutions to verify appointments, share health alerts and provide other critical patient updates. This is helping to improve call answer rates, conversion rates and patient satisfaction.
How Is the Healthcare Industry Using Enterprise Branded Calling?
- Verify patient appointments
- Share important health updates
- Yearly health screening reminders
- End-of-year flex spending
- Central scheduling for surgery and testing appointments
- Prescription pickup and refills
The Benefits of TNS Enterprise Branded Calling with Caller ID Display
- Verify calls and prevent spoofing
- Restore trust in voice calling
- Increase agent effectiveness and productivity
- Raise customer engagement, satisfaction and close rates
- Improve the vetting and registration process
- Create a branded moment before and after a call
- Control spam labeling and increase answer rates
- Available without an app download, on 300m+ Android and iOS devices across the Verizon Wireless, AT&T and T-Mobile networks
Learn More in this eBook for Healthcare Providers and Health Insurers
Complete the short form to download this eBook. Receive valuable survey results and analysis from independent research into the demand for branded caller ID in your industry. Understand why subscribers are not answering the phone and how branded calling could help any healthcare provider and health insurer to reach patients and customers.
