Exploring Consumer Robocall Attitudes and Perceptions eBook

A Review of New Independent Research Among US Adults

Over the last few years, it has been pleasing to see the industry increasingly come together to tackle the robocall menace, but this challenge is one that is always evolving.

TNS’ team of data scientists rigorously track volumes and scams, leveraging our enviable position in the telecommunications industry and the 1.3 billion call events we handle every day to monitor, identify and share the latest tactics and strategies in play by bad actors. This gives us a wealth of information and analysis which we provide for carriers in our bi-annual Robocall Investigation Report, but this is only part of the story.

Gaining insights direct from subscribers is a critical component of understanding the landscape and the driver for TNS to commission independent market research from reputable firm KANTAR. This ebook shares the key results of this research to inform you of the bigger picture and lift the veil on the latest subscriber attitudes to and perceptions of the robocall dilemma.

TNS’ Robocall Scam of the Month

Our Scam of the Month page reports on the latest Robocall scam data from across the US.

For regular updates on the latest Robocall news from TNS, including our highlighted scam negative calling heatmaps and call scoring please visit our Robocall Scam of the Month page. 

Exploring Consumer Robocall Attitudes and Perceptions eBook

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