Adelaide Airport (AAL), the sixth largest international airport within Australia, handles millions of passengers each year, and with numbers increasing by around 5% each year, the challenge of enabling passengers, and visitors to easily travel to and from the airport is ongoing. AAL wanted a solution that would help to improve the flow of taxi traffic for the airport. The required solution needed to be able to integrate with the existing access control equipment, remove the manual burden from AAL and make it easy for taxi drivers to pay the nominal fee in order to pass through the holding zone to passenger pick-up.

TNS was selected as the service provider, working with the access control system to deliver a fully automated solution. The introduction of the TNS GroundTransport solution has enabled AAL to not only streamline the taxi passenger pick-up service but also successfully handle the increase in taxi traffic to support their growth in passenger numbers.