September 14th, 2021
TNS today announced that Hunter Communications, the premier communications service provider of fiber-optic internet and phone services to businesses and homes in southern Oregon and northern California, will deploy TNS Call Guardian® Authentication Hub to protect business customers from receiving unwanted scam and nuisance calls.
More than 78 billion unwanted calls were made in the last 12 months, and regional service providers are vulnerable as a target for bad actors to launch high-volume scam and nuisance robocall campaigns. TNS enables service providers to address this challenge through a multi-layered approach delivered through its suite of robocall mitigation products, including Call Guardian Authentication Hub. Regional providers, like Hunter Communications, can use the Call Guardian Authentication Hub to quickly and economically go-to-market with a hosted call authentication solution that analyzes real-time call events combined with STIR/SHAKEN authentication and validation of caller ID.
“Carriers of all sizes are looking for technologies and tools able to address policy and regulatory compliance requirements, including the TRACED Act and implementation of STIR/SHAKEN,” said David Kaemmer, Vice President of Sales at TNS. “Hunter Communications joins a growing list of wireless and wireline service providers that have turned to TNS to not only meet robocall mitigation policy objectives when it comes to protecting subscribers but exceed them.”
TNS’ 2021 Robocall Investigation Report shows that efforts by the leading carriers to deploy STIR/SHAKEN and call verification solutions have had a positive impact. More than one-third of the total calls traversing carrier networks in December 2020 were self-signed by a voice service provider ensuring the caller was verified.
“We needed a partner with proven, innovative robocall protection solutions to address the negative impact unwanted robocalls have on our business customers,” said Michal Wynschenk, CEO of Hunter Communications. “Our focus is on offering reliable voice service and a superior experience to our customers, and TNS helps us deliver on that mission.”
Call Guardian Authentication Hub, which combines TNS’ Call Guardian analytics and robocall detection engine with Metawsitch’s MetaSphere Qcall, is a hosted, cost-feasible solution that can extend STIR/SHAKEN implementation to regional carriers.
“For years, Metaswitch, which was acquired by Microsoft last year, and TNS’ combined solution has helped service providers in North America deploy the STIR/SHAKEN call authentication framework necessary to protect their subscribers against robocalls,” said Joe Weeden, Vice President of Product Management for Microsoft. “With Call Guardian Authentication Hub, Hunter Communications will shield their business customers from robocalls and quickly be in compliance with FCC protocols designed to combat illegal call spoofing.”
Hunter Communications completed full implementation and migration to Call Guardian Authentication Hub in June of 2021.
To learn more about TNS’ suite of robocall protection solutions, visit here.