Need insights from this case study faster? Check out our Q&A summary below:
What was the business challenge for the major UK parking provider?
The parking provider relied on cash payments, outdated hardware that came with high operating costs, frequent downtime and limited revenue enablement – with nearly 800 sites nationwide, it needed to transform it’s UK parking payments estate.
How did TNS Complete Commerce help?
By unifying payments, reducing reliance on cash and streamlining operations at scale, TNS Complete Commerce allows the parking provider to accept virtually any payment method – in-person, online or mobile – while keeping payments secure.
What was the outcome?
The parking provider now operates a parking system that is both secure and scalable that processes over 20 million transactions annually – as well as being future-ready, able to respond quickly to new payment methods, regulatory changes and evolving customer expectations.
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