Ready to Scale? Your Network Needs to Come First

Payment orchestration is just part of a much bigger picture – simplifying and securing the infrastructure of your business so you can offer exceptional customer experiences, and it all relies heavily on the quality network solution. Delays, outages or security breaches in your connectivity can disrupt payments, which may lead to lost sales, frustrated customers and potential security risks. 

In this blog, we’ll explore how scalable connectivity supports seamless growth and how TNS’ Complete Commerce solution can simplify your network and payment processes, helping your business scale without disruption. 

The Retail Networking Environment is Increasingly Complex

In today’s retail landscape, where connectivity is crucial for everything from payment processing to inventory tracking and customer engagement, the performance of your network directly impacts your business’s ability to grow.

And as customer expectations and the number of tools increase, the network infrastructure required to support them becomes more complex, too. Retailers are not only managing a plethora of payment methods, they’re also connecting countless systems: smart shelves that track inventory, security systems like CCTV, guest Wi-Fi, digital signage and much more.

This interconnected web of devices and systems leads to increased complexity. Scaling operations across multiple locations, each with unique tech requirements, introduces numerous challenges:

• Increased IT Demands: For every additional feature you add to your store (like a self checkout kiosk), your IT team not only needs to keep it running smoothly and secure, but also maintain the connections with all of your other tools and services. 24/7. It’s a task that can quickly outgrow even the most skilled in-house IT teams.
• Security Risks: Patchworking different solutions together creates vulnerabilities that can compromise your network, increasing the potential for security breaches.
• Lack of Unified Insights: Disparate systems across multiple locations can make it difficult to gain clear, actionable insights into business performance, which can get in the way of your growth.
• Higher Costs: Managing individual systems and solutions can become costly, especially when dealing with multiple vendors and separate infrastructures.

The pressure of managing all these moving parts can overwhelm your operations, making it more difficult to stay competitive and grow effectively.

Particularly for mid-sized retailers, who may have 50 or 100 store locations, the importance of unified insights and ease of rollout across all locations is paramount. How do you easily advertise a new sale on digital signs across all of your locations or monitor your guest Wi-Fi? Connectivity is the key.

We can’t overstate the importance of a resilient network that scales with your business. A failure to invest in a scalable, flexible network solution risks the smooth operation of your current systems and hinders your ability to adopt new technologies and expand into new markets.

That’s why many retailers turn to connectivity bundles to streamline their payment orchestration and networking – which can simplify management, reduce the risk of disruptions and improve customer experiences.

The Benefits of Bundling Payment Orchestration with Connectivity

By bundling your payments and connectivity services with one provider, you may gain several key benefits:

Data Security

Your retail business holds a lot of information that needs to be secured, from customer information to your company’s back office data. And your customers count on you to keep their information safe.

You should secure all of your data like it’s payment data. Most retailers know they need to trust a level 1 PCI DSS certified service provider to protect their payment data, but it’s just as important to protect the rest of your data, too.

By combining network communications with payment security services, businesses can secure their data through private connections and by using methods like P2PE and tokenization.

Simplicity

Managing multiple vendors and contracts can quickly become overwhelming. By consolidating payment and network services under one provider, businesses can simplify their operations.

A managed service provider (MSP) handles everything from network integration to security monitoring, firmware updates and compliance – allowing you to focus on growth while helping to promote efficient and secure management.

Cost Savings

Bundling related services with a single provider creates economies of scale that individual vendors cannot offer. By selecting more than one service from the same portfolio, businesses can benefit from flexible pricing models that may lead to initial savings and reduced total cost of ownership.

High-Touch Service Under One Roof

When your guest wi-fi goes down, who do you call: Your internet provider, the maker of your router or the manager of your network? With a managed service, businesses have one point of contact for any issues, 24/7. This streamlines vendor management, which can save time, allowing for quicker resolution, and free up valuable resources to be used more productively.

While some providers specialize in either network services or payment security, having both services integrated enables smoother operation and fewer compatibility issues.

Future-Proof Your Retail Business with Complete Commerce

TNS Complete Commerce offers a comprehensive, end-to-end solution that supports your growth. By integrating payments, connectivity and security, Complete Commerce means your infrastructure can scale as your business needs evolve.

Complete Commerce is designed to simplify your operations by consolidating multiple services into one unified platform, eliminating the complexity of managing multiple vendors. Whether you are expanding into new regions or offering diverse payment options, Complete Commerce provides the flexibility to streamline global operations while helping to maintain efficiency.

With Complete Commerce, you can:

• Streamline Payment Processing: Easily manage different payment methods across different regions, while promoting smooth and secure transactions for customers.
• Scale Network Connectivity: As your business expands, Complete Commerce adapts to meet your needs, supporting everything from POS systems and inventory management to digital signage and guest Wi-Fi.
• Enhance Security and Compliance: Ensure that all customer data and transactions are protected by top-tier security protocols, and stay compliant with the latest standards, including PCI DSS and P2PE.
• Get Proactive Support: Enjoy 24/7 monitoring and expert assistance, ensuring that your operations run smoothly while you focus on scaling your business.

By bringing everything together, payments, connectivity, and security, Complete Commerce simplifies your entire ecosystem, allowing you to focus on growth without the burden of managing complex systems.

Ready to scale your business without the growing pains? Find out more about how the Complete Commerce solution can streamline your network infrastructure, helping you unlock the full potential of your business.