TNS’ Complete Commerce Shortlisted at Retail Systems Awards

TNS’ Complete Commerce solution has been shortlisted in the highly competitive Retail Systems Awards’ ‘Payments Innovation of the Year’ category. Amid rapidly changing consumer behavior and regulatory demands, enterprises are navigating an increasingly complicated payment landscape. Complete Commerce enables fuel and convenience retailers, no matter how many locations they have, to accept any transactions at terminals (in-store or at the pump) and online. It connects POS terminals and stores with its secure PCI DSS certified managed network service solutions and orchestrates payment transactions via its cloud native platform.  

The awards celebrate excellence and innovation in the retail sector and the category celebrates those that exemplify innovation that have the potential to change payments for the better. 

Complete Commerce: Bringing Payments and Connectivity Solutions Together  

Complete Commerce simplifies payments and the connectivity ecosystem by replacing multiple vendors with a single, trusted, terminal, acquirer, and telco-agnostic partner. Leveraging TNS’ Accept, Connect and Orchestrate payment portfolios, the full-stack solution also helps businesses focus on what they do best by securing sensitive data and maintaining compliance with the latest security standards across payments and network connectivity. Its fully managed service includes 24/7/365 proactive monitoring, an always-on global help desk with local experts, zero-touch updates, and seamless installation.  

A full-service convenience retail experience  

One customer, a leading fuel and convenience retailer, aspired to allow consumers to pay at the pump or in-store. It aimed to provide a one-stop, full-service convenience retail experience, while facing distinct challenges. These ranged from improving data security to enhancing operational efficiencies, improving consumer engagement, and modernizing the payments infrastructure. 

With Complete Commerce, TNS was able to answer each of these needs. For example, it broadened acceptance of payments by allowing QR codes, APM’s, digital wallets, fuel and loyalty cards and traditional payment types. And, by increasing the electronification of payments it helped reduce check out time at the pump/store with less friction. Importantly, Complete Commerce helps secure sensitive data and maintain compliance with the latest security standards across payments and network connectivity. 

We are delighted that the highly prized Retail Systems Awards has recognized TNS’ Complete Commerce for its innovation as a full-stack payment and network solution that enables enterprises to innovate by accepting any transaction at terminals and online, connect POS terminals, IoT devices, forecourts and stores through managed network service solutions, and orchestrate payment transactions via its cloud-native platform. 

John Tait is TNS’ Global Managing Director for its Payments Market business