Is Your Parking Infrastructure Geared for the Future Parking Experience?

The ideal parking experience for your customers is simple – a tap of a card and off they go. But as a parking operator, you know the truth: behind every smooth transaction is a complex network of terminals, processes and compliance systems working overtime to deliver that seamless parking experience. 

You’re under pressure to support every type of parker – from one-off drive-ups to monthly subscribers to mobile users – all without missing a beat. Too often, legacy systems can’t keep pace.  

We’ll cover how a modern parking infrastructure can help you meet rising customer expectations, even as they continue to change. 

Meeting Every Driver’s Expectation 

Your customers don’t think about infrastructure – they just want parking to work. Some expect to prebook. Others want to tap and go without creating an account. Their habits vary, but their expectation is the same: a fast, easy experience that doesn’t make them think. 

Modern parking systems need to deliver that consistency across every type of user and every kind of transaction – without any disruptions to the process. 

Delivering this seamless parking experience across multiple channels and payment methods is challenging. You’re managing real-time reporting, data security, uptime and countless integrations simultaneously. If just one element falters, the customer’s perception of your entire parking operation suffers. 

The Hidden Costs of Fragmented Technology 

Behind each smooth tap or mobile scan is a stack of terminals, networks, parking payment systems and software solutions. But when these layers aren’t connected, customer interactions break down. A failed payment here, delayed confirmation there or a user stuck at the barrier – each issue adds friction to a process that should feel effortless. 

Fragmented systems don’t just frustrate customers – they increase complexity and limit your operational agility, inflating operational costs by up to 20% and reducing customer satisfaction by 30%. Instead of managing a streamlined parking management platform, you’re stitching together a patchwork of vendors, contracts and maintenance schedules. That makes it harder to scale, harder to innovate and harder to meet rising expectations. 

Unify Your Operations with Complete Commerce 

To deliver a truly simplified parking solution, many operators are turning to TNS Complete Commerce – a unified parking payment solution that integrates: 

• Unattended terminals designed for parking environments, with support for EMV, contactless and digital wallets 

• Secure payment processing via TNS’ payment orchestration platform, featuring P2PE, tokenisation and PCI DSS Level 1 certification 

• Managed network connectivity that’s private, reliable and monitored to ensure continuous uptime 

With Complete Commerce, your entire operation – from payment acceptance to backend connectivity – runs from a single, integrated system. No patchwork, just a scalable, secure infrastructure that helps you streamline operations and deliver the seamless parking experience your customers expect.

Future-Proof Your Parking Business

What customers see at the gate is only half the story. Behind every successful transaction is infrastructure that either keeps your operation running smoothly or creates headaches down the line. 

With TNS Complete Commerce, you gain the confidence of a unified parking payment solution. One provider, one streamlined system – and one less thing for you to worry about.