Need insights from this use case faster? Check out our Q&A summary below:
What was the business challenge for the Hospital for Special Surgery (HSS)?
An influx of robocalls were disrupting HSS’s voice network by targeting direct dial-in lines across the organization leaving patients’ personal information at risk.
How did the managed call security solution help?
HSS was able to block all suspect calls from connecting to their voice network, enhancing response times for legitimate incoming calls while also mitigating additional fraud risks.
What was the outcome?
By eliminating all fraudulent and malicious calls, HSS regained the ability to focus on delivering healthy and positive patient outcomes while ensuring reliable communication during critical and emergency situations.
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