Need insights from this use case faster? Check out our Q&A summary below: 

What was the business challenge for the medical center?

Over the course of six months, a major medical center was hit with $700,000 in fraudulent charges due to a toll fraud scheme.

How did the managed call security solution help?

Equipped with a voice firewall, intrusion prevention system (IPS), and advanced call analytics the voice security solution successfully stopped the high volume of spoofed calls attacking the medical center.

What was the outcome?

Avoiding a potential annual loss of $1.4 million in fraudulent toll calls, the solution eliminated the toll fraud and protected the medical center’s voice system from other types of fraudulent calls, while optimizing capacity for expected business call traffic.

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