September 21st, 2020 - Telecom, Identity and Protection
By Paul Florack, Vice President of Product Management, TNS
As discussed in Part I of this series, the Pallone-Thune TRACED Act was signed into law December 30, 2019 – aiming to provide the FCC and law enforcement officials with new abilities to quickly combat scammers and reduce fraudulent robocall schemes.
In recent years, the FCC has become more adamant that telecom carriers adopt policies and procedures to better protect consumers from potentially dangerous robocalls. Now with the TRACED Act in place, there is a set plan of action for government and industry alike. One of the most recent developments came in September when the FCC in their Second Order and Report took the next steps towards STIR/SHAKEN implementation. The Order is consistent with Congress’s direction in the TRACED Act and requires voice service providers to either upgrade their non-IP networks and implement STIR/SHAKEN by June 30, 2021 or work to develop a non-IP authentication solution.
Specifically, the FCC will vote on the following in their September open meeting:
Most significantly, the FCC will grant a two-year extension for small voice service providers, defined as those carriers with 100,000 or fewer voice subscriber lines (counting the total of all business and residential fixed subscriber lines and mobile phones and aggregated over all of the provider’s affiliates).
In addition, voice service providers have been given the flexibility to decide the specifics of what an effective robocall mitigation program should be – one that best suits the needs of their networks and customers. These steps will ensure that the only voice traffic to traverse voice networks in the US will be from those voice service providers that have either fully implemented STIR/SHAKEN on their entire networks or that have implemented a robocall mitigation program on those portions of their networks that are not STIR/SHAKEN-enabled.
As stated in our last blog, there is still work to do for the FCC in 2020, which you can review here. While significant progress has been made, work is far from done and the FCC is already looking ahead to 2021. Here are key TRACED Act dates for 2021 and beyond:
To help carriers of all sizes meet the demands of the new legislation, TNS and Metaswitch offer the Call Guardian Authentication Hub, a fully managed service that allows carriers to quickly and economically go-to-market with a robocall prevention solution. Call Guardian Authentication Hub combines the TNS Call Guardian analytics and robocall detection technology with Metaswitch’s STIR/SHAKEN-compliant MetaSphere QCall solution that enables inter-carrier calls to be authenticated and validated.
For North American carriers interested in getting started today and signing calls leveraging the Call Guardian Authentication Hub, please visit here.
Paul Florack is Vice President of Product Management for TNS’ Telecom Markets business, including the development and management of solutions across both core signaling and database services, as well as mobility solutions. He can be contacted via email@example.com.